RUN & MANAGE EFFECTIVE REWARDS PROGRAMS
Digitize your incentive and rewards initiatives, and efficiently oversee diverse localized programs on a global scale.
Develop loyalty strategies that captivate and inspire your customers and partners throughout the value chain. Customize and curate rewards program for your brand and establish personalized offerings unique to your customers.
Access our wide range of gifting options, available across various gift categories, gift values and market availability.
UNIQUE REWARDS & INCENTIVE PROGRAM FEATURES
- Customized Rewards Portal
- Gift Catalogue Curation & Setup
- End-to-end Rewards Fulfilment
- Localized Market Support
- Program Conversion
- Operational Support
- Program Reporting
- Gift Catalogue Refresh
- Partner or Customer Program Integration
THE RIGHT PACKAGE FOR THE RIGHT PROGRAM
Curate and bundle world-class features that suit your partner program requirements. We make it easy for you to find the right tools.
| Features/Tier | Description | Rewards – EngageDesigned for early stages of your Rewards program | Rewards – TransformBuilt for companies growing their Rewards program | Rewards – AccelerateScale to become a world class Rewards program | |
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| Program Integration | Rewards program integrated with either PRM or CRM solution. | Available | Available | Available | |
| PROGRAM FEATURES | |||||
| Rewards Portal | Efficiently allocate gift availability, access and track all rewards and incentive activities, currency conversions (if any) through a centralised portal. |  |
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| Gift Catalogue Setup | Source and propose suitable reward item catalogue based on requirements, coordination to ensure seamless end-to-end issuance and redemption process. | |
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| Rewards Fulfilment | On-going management of rewards disbursement, from gift procurement, logistics & storage to gift delivery. | |
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| Market Support | Provision of reward items across targeted market/countries. | Up to 1 Market | Up to 8 Markets | Up to 15 Markets | |
| Program Conversion | Integrated with your existing loyalty program’s currency to seamlessly convert into gift redemption. | |
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| Operational Support | Management of customer issues and ad-hoc queries. | |
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| Program Reporting | Provision of monthly program reports to track rewards and incentives usage, as well as reporting on fulfillment service support. | |
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| Gift Catalogue Refresh | Refresh your gift offerings regularly to ensure program attractiveness. | NA | Up to 2 times per year | Up to 4 times per year | |
| ADDITIONAL FEATURES | |||||
| Dashboard Reporting | Access loyalty program performance in real-time to identify successful metrics or potential areas of improvement. | Available with any PRM or CRM Solution integrations | |||
| Program Management | Day-to-day management of loyalty ecosystem, including project coordination and reporting, ensuring program deliverables and providing supervision and recommendations. | Available with any PRM or CRM Solution integrations | |||
| Customer Communications | Development of dynamic communication templates to serve program engagement strategies. | Available with any PRM or CRM Solution integrations | |||
| Program Customization | Localise loyalty program setup with participating markets. | Available with any PRM or CRM Solution integrations | |||